Last updated: [1-12-2025]
Kawtim (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Kawtim mobile application and website.
Full name
Mobile number
Email address
Delivery address
Payment details (processed securely via third-party payment gateways)
Order history
Search and browsing activity
App usage data
Device information (IP address, device type, OS version)
We may collect location data to:
Show nearby restaurants/stores
Enable delivery services
(Location access can be disabled in your device settings.)
We use your information to:
Process and deliver orders
Manage payments and refunds
Communicate order updates
Improve app performance and user experience
Prevent fraud and misuse
Comply with legal obligations
Prescription details uploaded by users are:
Used only for order verification
Stored securely
Not shared without user consent
We do not sell or misuse medical data.
We may share your information with:
Delivery partners
Sellers, restaurants, and pharmacies
Payment gateway providers
Legal authorities if required by law
⚠️ We do not sell your personal data to third parties.
We use industry-standard security measures
Secure servers and encrypted connections
Limited access to authorized personnel only
However, no system is 100% secure.
We may use cookies and similar technologies to:
Improve app functionality
Analyze user behavior
Enhance user experience
You can disable cookies in your browser or device settings.
You have the right to:
Access your personal data
Update or correct your information
Request deletion of your account
Withdraw consent for marketing communications
To exercise these rights, contact us.
Users may request account deletion by:
Emailing support
Using in-app request (if available)
Account deletion may retain some data for legal compliance.
Kawtim Food is not intended for users under 18 years.
We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time.
Changes will be posted within the app or website.
If you have questions or concerns about this Privacy Policy, contact us at:
📧 support@kawtim.com (update if different)
📱 Kawtim Food App Support
